| dc.description.abstract | The Montréal Charter is rooted in the values of human dignity, justice, peace, equality, transparency and democracy. These same values are shared by Montrealers and constitute the underpinning of those fundamental human rights recognized by the United Nations.
The Montréal Charter uses an innovative approach in order to establish the principles of both rights and responsibilities. It is for all intents and purposes a social contract that calls for the concrete commitment of Montréal and its entire personnel to the ongoing improvement of public services.
The Charter designates the Montréal Ombudsman as the neutral and impartial body responsible for promoting solutions when citizens and Montréal disagree on issues based on Charter’s content. But, above
of all, it is through the shared effort of citizens and Montréal that it is possible to ensure the respect of the rights included in the Charter. | en_US |
